in September 2018 I found myself in the middle of a scam being run by the folks at Break Through Towing at the McDonald's in Detroit located at 4235 Woodward Avenue, store #20757.

To lodge a complaint with AAA please visit:

michigan.aaa.com/contact/contactaaa.aspx

To lodge a complaint against the McDonald's store please visit:

www.mcdonalds.com/us/en-us/contact-us/restaurant-feedback.html

To lodge a complaint against Break Through Towing please visit:

www.yelp.com/biz/breakthrough-towing-detroit

www.facebook.com/pg/Breakthrough-Towing-LLC-292915860906906/reviews/

The store is working in direct contact with Break Through Towing to allow their customers to be towed without warning, in less than the time frame allotted, when there are ample parking spaces still available for other potential customers.

My car was towed on September 5, 2018 without any warning from McDonald's. We went and picked up my rental car 45 minutes later from Break Through Towing and were charged a whopping $445!

While picking up our car there was another man there picking up his car complaining about the fact that his car was towed while he was inside eating McDonald's.

When Break Through delivered our rental car they did so on the other side of the road facing traffic and told me I HAD to drive the car off of the tow truck.

Incredulous at everything that occurred we decided to go back the next day on September 6, 2018 to see what signage existed. We made sure to go through the drive thru so we would be a McDonald's customer so we wouldn't be in violation of their parking rules.

We paid for lunch at the drive thru at 12:07pm. We received our food around 12:15pm. We sat in the parking lot and ate our food for a little less than 15 minutes before I got out of the vehicle to record video and take pics with my phone of the signage related to parking at McDonald's.

The signage indicates there is a 30 minute time limit before you will be towed by Break Through Towing. While recording this footage (we'd only been there 15 minutes at this point), a tow truck shows up (same driver as the day before) and immediately attempts to tow a car belonging to a lady with a disabled placard and her baby.

When the lady comes hurrying out of the McDonald's to see what's happening we inform her that they are trying to tow her car. According to her they were just in there for 10 minutes. When the tow truck driver is unsuccessful in towing her he turns his attention back to us and attempts to tow us, driving recklessly in the parking lot.

I had to literally stand behind my truck to not be towed again.

There is a man that appears to work for McDonald's who kept coming in and out of the restaurant flagging cars for towing.

After the tow truck was unsuccessful in towing the car of the disabled woman and our car, he left due to us recording the entire event.

We then went and visited the office of Break Through Towing to ask them questions about their towing policies. They even charge people separate fees for not having their registration and insurance information on their person, even if it's located IN THEIR CAR THAT WAS TOWED.

This practice is shameful, it's predatory, and the fact that McDonald's allows their customers to be towed away is disgraceful. Upon checking online Break Through Towing has a horrible reputation and it's appalling that a company like McDonald's would partner with them for this predatory behavior.

We thank you for taking the time to watch this video and encourage you to lodge your complaints against the store and the towing company.

Thank you for watching.

Jason Lanier

Comments

    • Drago Sutalo
      Drago Sutalo

      The predator, ugly, ugly, ugly.....

      about 33 minutes ago
    • WorkshopPops
      WorkshopPops

      Girlfriend / wife is so awesome.

      about 4 hours ago
    • Jackie Payne
      Jackie Payne

      Maybe that IDIOT is on drugs.....

      about 4 hours ago
    • YT Jake
      YT Jake

      AAA commented at the beginning of this thread saying they will investigate. What was the finding.

      about 8 hours ago
    • AprilDee
      AprilDee

      I'm a AAA member, and I absolutely would film such ignorant scams such as this. I LOVE AAA!

      about 9 hours ago
    • Dan O'grady Leat
      Dan O'grady Leat

      The tow truck and blue truck and a McDonald's worker are all in on it. You can tell.

      about 10 hours ago
    • Gale Morse
      Gale Morse

      Take this evidence to the state attorney general's office, and hire an attorney immediately.

      about 22 hours ago
    • Lina Madrid
      Lina Madrid

      The exact same scam happens at Josey Place apartments in Carrollton, TX. And complains are not taken by the police department.

      about 23 hours ago
    • Neil Severt
      Neil Severt

      Report them to AAA they will lose their contract. That will cost them money

      about 1 day ago
    • Pedro Martell
      Pedro Martell

      That dumb tow truck drives even goes on wrong side of lane u can clearly see the arrow

      about 1 day ago
    • Melissa Walker
      Melissa Walker

      Iagreethattowtruckidriveisarealjerkforgdoindgthattothosepeopleheshouldbefiredforthatandhehasnorighthesaverybigloser

      about 1 day ago
    • Jane Taylor
      Jane Taylor

      She's not handicapped anyway....shouldn't be there in the first place!

      about 1 day ago
    • Chris Nazon
      Chris Nazon

      stop eating mcdonalds stupid

      about 1 day ago
    • Cynthia Broyles
      Cynthia Broyles

      The disreputable towing company wouldn't be there if not for McDonalds. They are getting kickbacks and hiding behind a 'we didn't know' excuse. How can you miss a tow truck in your parking several times a day. I have no doubt customers complaimed. They should forfeit their franchise.

      about 1 day ago
    • transformer889
      transformer889

      The business that is involved in scam gets also a cut, usually $50 per car.

      about 2 days ago
    • Larry Kirk
      Larry Kirk

      99 percent of tow companies are running scams. They are lowlife thief's. Usually they team up with cops and give kickbacks for the buisness.

      about 2 days ago
    • Crazycraigy
      Crazycraigy

      I would Sue for the Tow and more...if ur unemployed you could get state to pay, you win and Mcd has to pay the lot...SO OCD GREEDY... HOW MANY MILLIONS IS ENOUGH

      about 2 days ago
    • Crazycraigy
      Crazycraigy

      still can't answer simple question...fuckin nigerians

      about 2 days ago
    • Eat Shit
      Eat Shit

      This is where you go to breakthrough towing and just kill EVERYONE. The cops and the courts are all part of the same mafia criminal cartel and there is no way out other than to KILL THEM ALL !!!!!!

      about 2 days ago
    • Rob B
      Rob B

      Call the cops a d call the corporate headquarters and filed a complaint.

      about 2 days ago
    • Wad Wad
      Wad Wad

      McDonald's is in on this !! Boycott them!!!

      about 2 days ago
    • Dewey 01
      Dewey 01

      Class action lawsuit ensued
      https://www.metrotimes.com/news-hits/archives/2018/09/24/intimidation-aggression-and-illegal-tows-the-case-against-detroits-breakthrough-towing


      snippet from the article:

      "I said [to the driver], 'Why are you towing my car?' And he said, 'Because you wasn't in there.'"

      That pretty much explains it--- I'm guessing who owns this business

      about 3 days ago
    • D man
      D man

      Some of the tow companys in florida,are strait up theives,they will recover stolen property,cars,bikes,boats,then let them sit at their yards,for weeks, before they even try to get a hold of the owners,then if,and i emphasize IF,they do get hold of you,they charge you for whoooooooole time its sat at their lot.sometimes,if they try once,to get hold of the owners,and dont,they just auction your stuff off.crooks man,nasty theivin crooks ,some of them.

      about 3 days ago
    • D man
      D man

      2nd Biggest bunch of crooks on the planet,2nd only to the united states government

      about 3 days ago
    • Dan Burch
      Dan Burch

      All it would take is towing a person's car who isn't all there. The tow truck driver and possibly the McD's manager could become a statistic.

      about 3 days ago
    • Photographer Videographer
      Photographer Videographer

      Don't blame McDonalds. I'm sure there was a single crooked employee or manager in there, working in cahoots with the towing company.
      McDonalds makes way too much money and the negative exposure wouldn't be worth any small kickbacks.

      I dont care for McDonalds, their food, their market domination, and influence on children. However, in this case, I'm sure they have no blame in this.

      Some rogue dirtbag employee was getting some scratch from the tow driver.

      about 3 days ago
    • Enrike Rodriguez
      Enrike Rodriguez

      Jajaj like your style ...tha look to Heisenberg lol sexy lady tooo...funny how u mess with tow trucks thanks

      about 4 days ago
    • news. now ohio
      news. now ohio

      Is owner of tow company own the mcdonalds also ?, may check

      about 4 days ago
    • Waine Baird
      Waine Baird

      https://app.adjust.com/b8s7qo?campaign=shareblocked&creative=022018 Get Outlook for now iOS

      about 4 days ago
    • Tre' Miller
      Tre' Miller

      Let me get off probation..... I'll come out there an end that s*** if y'all would like that jail time will be worth it

      about 4 days ago